Privacy Policy

When you register for a wholesale account or use our platform, we may collect the following information:

• Account registration data — company name, contact name, email address, phone number, business address, tax ID, and resale certificate number
• Order history — products purchased, quantities, pricing, shipping addresses, and payment information
• Browsing data — pages visited, search queries, products viewed, and interaction patterns
• Device and browser information — IP address, browser type, operating system, and screen resolution

We do not sell your personal or business data. We share information only with the following parties as necessary to operate our business:

• Payment processors — to process transactions securely
• Shipping carriers — to deliver your orders (UPS, DHL, FedEx)
• Oracle — our enterprise resource planning (ERP) system for order and inventory management
• Cloud infrastructure provider — our website hosting and delivery platform
• Legal authorities — when required by law, subpoena, or legal process

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data in transit
• Secure session management using signed JWT tokens
• HttpOnly encrypted cookies for authentication
• Role-based access controls for internal systems
• Regular security reviews of our infrastructure and code

Our website uses cookies for the following purposes:

• Essential cookies — session authentication, carrier preference, and theme selection. These are required for the site to function.
• Analytics — Vercel Analytics for aggregate site usage and Vercel Speed Insights for anonymous performance metrics. Both tools are cookieless, anonymize visitor IP addresses, and collect no personally identifiable information.

We do not use third-party advertising or tracking cookies. No Google Analytics, Facebook Pixel, or similar third-party trackers are present on our site.

For full details on each cookie, see our Cookie Policy.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Right to know — request information about the personal data we have collected about you
• Right to delete — request deletion of your personal data, subject to legal retention requirements
• Right to opt-out — opt out of the sale of personal information (we do not sell personal data)

To exercise these rights, contact us at privacy@balajiwireless.com.

Account data is retained for as long as your wholesale account remains active. If you close your account, we will delete your personal data within a reasonable timeframe, except as required by law.

Order records, invoices, and financial transaction data are retained for 7 years to comply with federal and state tax requirements.

If you opt in to BALAJI text message alerts, we collect the mobile number you provide, the date and wording of your consent, and the delivery status of each message. We use this information only to send the alerts you asked for and to honor your STOP request.

We will not share your mobile information with third parties or affiliates for their promotional or marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except our messaging service provider, and then only as needed to deliver your messages.

You can stop at any time by replying STOP to any message or from Account & Notifications. Full program terms: Text Message Program Terms.

If you have questions about this privacy policy or our data practices, contact us:

• Email: privacy@balajiwireless.com
• Phone: (909) 444-7999
• Address: 4850 Eucalyptus Ave, Chino, CA 91710